Frequently Asked Questions
How do I place an order?
Choose your products, add them to your cart, and complete checkout. If age or identity verification is requested, complete it before fulfillment can begin.
Do I need to be 21 or older?
Yes. Giwigi is for adults 21 and older. A valid government-issued ID may be required before an order is fulfilled or handed over.
Where does Giwigi ship?
Giwigi ships eligible products to U.S. destinations where the product and fulfillment method are permitted. Availability can vary by destination, product type, carrier policy, and applicable law.
Where is Houston same-day drop-off available?
Current service ZIPs are 77019, 77031, 77035, 77036, 77072, 77074, 77081, and 77096. Enter your ZIP on the homepage before ordering to confirm coverage.
What days is Houston same-day available?
Same-day drop-off currently operates Monday through Friday. Weekend drop-offs are not available yet.
Are there order minimums or delivery fees?
Any applicable minimum, shipping charge, or local-delivery fee is shown during checkout before payment.
What do I need when my order arrives?
The adult recipient should be available at the delivery address with a valid government-issued ID. Add gate, apartment, or access instructions during checkout so the driver can complete the drop-off.
Where can I find lab results?
When available, Certificates of Analysis are linked on the product page or in Giwigi’s COA resources. Contact info@giwigi.com if you need help locating a report.
How should I use infused products responsibly?
Follow the product label, start with a low serving, and allow enough time before taking more. Do not drive or operate machinery after consuming an intoxicating product. Keep all products away from children and pets.